Effective Date: August 26, 2025
At ChanzRoyaltyFashion, your privacy matters. We are committed to protecting your personal information and ensuring a safe, secure, and trustworthy shopping experience. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep your data safe when you shop with us online.
1. Information We Collect
When you visit or place an order at ChanzRoyaltyFashion, we may collect the following details:
- Personal details: name, email, phone number, shipping and billing addresses.
- Payment details: processed securely via trusted third-party gateways (PayPal, debit/credit card processors, bank deposits).
- Order information: purchase history, returns, and customer support records.
- Technical data: IP address, browser type, device details, and cookies to enhance your shopping experience.
2. How We Use Your Information
Your personal information is only used to improve your experience at ChanzRoyaltyFashion. This includes:
- Processing and delivering your orders quickly and securely.
- Sending order confirmations, shipping updates, and customer service messages.
- Offering personalized recommendations, promotions, and fashion updates (if you choose to subscribe).
- Improving our website performance, usability, and product selection.
- Protecting against fraud and ensuring secure transactions.
3. Cookies & Browsing Experience
Our website uses cookies to:
- Remember your preferences for faster checkout.
- Analyze website traffic to help us improve.
- Provide a smoother, personalized shopping experience.
You can disable cookies in your browser at any time, though some features may not work as intended without them.
4. Safe & Secure Shopping
At ChanzRoyaltyFashion, your safety comes first. We use SSL encryption, trusted payment gateways, and industry-standard security practices to protect your data. While no online system is 100% risk-free, we are committed to keeping your personal and payment details secure.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. We only share information with trusted partners when necessary to complete your order, such as:
- Payment processors (PayPal, debit/credit card providers, banks).
- Shipping carriers to deliver your orders.
- Service providers like analytics tools to improve our site.
6. Your Privacy Rights
You are always in control of your information. You can:
- Request access to the personal data we hold about you.
- Ask us to correct or update inaccurate information.
- Request deletion of your personal data (unless we must keep it for legal reasons).
- Opt out of promotional emails anytime by clicking unsubscribe.
To make a request, simply email us at [email protected].
7. Payment Options
We offer safe and flexible payment methods for your convenience:
- PayPal
- Debit Cards
- Credit Cards
- Bank Deposits
- Cash (where available)
All payments are handled securely through trusted third-party providers.
8. International Shoppers
ChanzRoyaltyFashion is based in Bexon, Castries, St. Lucia, but we proudly serve customers worldwide. If you shop from outside St. Lucia, your information may be transferred and processed internationally — always under strict security standards.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. Any updates will be posted here with a new effective date.
10. Contact Us
We’re here to help with any privacy questions or requests. Reach us at:
ChanzRoyaltyFashion
Bexon, Castries, St. Lucia
[email protected]